The purpose of this notification is to disclose information about the risks of performing trading operations in financial markets by OFG Cap. LLC (hereinafter referred to as the “Company”), which provides the Client with the “Account Profile” service under the terms of the Client Agreement, and to warn the Client about possible financial losses.
1. Broker leverage effect
1.1. When trading transactions are executed on the terms of "Margin Trading", fluctuations in the rate of a financial asset can have a significant impact on the balance of the Client's trading account. When the market moves against the Client's position, there is a risk of incurring losses in the amount of the initial deposit and the funds deposited to maintain open transactions. The client is fully responsible for the choice of strategy, the use of financial resources, and must take into account the possible risks.
1.2. We strongly recommend that you maintain a margin level of at least 1000%, as well as always place protective orders to reduce the likelihood of financial losses.
2. Market volatility
2.1. A number of financial instruments are characterized by an intraday range of price changes. This means a high probability of receiving both profit and loss when performing trading operations.
3. Technical risk
3.1. The client assumes all risks caused by the failure of communication, electronic and information systems.
3.2. When trading using the terminal, the Client assumes the risks that may arise due to:
• malfunctions in software;
• poor quality of communication on the Client's side;
• improper operation of the Client's equipment;
• incorrect settings of the client terminal;
• absence of an updated version of the terminal.
3.3. The Client acknowledges that when executing trade transactions by telephone, the ability to dial up to the operator on duty may be difficult at times of peak loads, for example, at the time of important news releases.
4. Abnormal market conditions
4.1. The Client acknowledges that under abnormal market conditions, the processing time for orders may increase.
5. Trading platform MetaTrader 4 / MetaTrader 5
5.1. The client acknowledges that there can be only one request or order in the order queue on the server. An attempt to send a new order will be rejected. The corresponding "Order is locked" message will appear in the "Order" window.
5.2. The Client acknowledges that the only reliable source of information about quotes is the main server of the MetaTrader 4 / MetaTrader 5 trading platform. Quote databases on the client terminal are not a reliable source of information, since if the connection to the server is broken, some of the quotes may not reach the client terminal.
5.3. The Client acknowledges that closing the window for placing / changing / deleting an order, as well as the window for opening / closing positions, does not cancel an order or request that has already been processed.
5.4. The Client assumes the risk of unplanned trading operations when re-sending an order before receiving information about the processing of the previous order by the dealer.
5.5. The Client acknowledges that an order for the simultaneous modification of a pending order and Stop Loss and Take Profit levels received for processing after the order has already been filled will be processed only in terms of modifying the Stop Loss and Take Profit levels of open position orders.
6.1. The Client assumes the risk of any financial loss caused by the fact that he did not receive, or received with a delay, any message from the Company.
6.2. The Client acknowledges that the information sent by e-mail is at risk of unauthorized access.
6.3. The Client agrees that the Company has the right to delete messages not received by the Client via the terminal's internal mail after three calendar days from the date of sending.
6.4. The Client is fully responsible for maintaining the confidentiality of information received from the Company and assumes the risk of financial losses as a result of unauthorized access by third parties to his trading account.
7. Force majeure circumstances
7.1. The Client assumes the risks of financial losses caused by force majeure.
8. Prohibitions and restrictions established by law
8.1. The Client assumes all risks in the event that transactions in the financial markets are prohibited or limited by the legislation of the Client's country of residence.